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Dash for Android connects to your HQ over your local Wi-Fi by default, and can also pair through the hosted relay to reach the same agents from anywhere — on cellular, at the office, travelling — without opening any ports on your home network. Dash for iOS always connects through the hosted relay: sign in with your Dash account and pick your HQ from the list — no local network or QR code involved.
The hosted relay is run by Dash. You sign in to your Dash account, create a HQ, then connect your phone or tablet — there’s no server to set up and no domain to buy. Traffic is encrypted with TLS from your device to the hosted relay and again from the relay to your HQ. The relay terminates those connections to route requests, so treat the Dash-hosted relay as a trusted service: it can process request headers and bodies while forwarding them. Neither Android’s QR pairing nor iOS’s account sign-in ever gives a device the HQ’s administrative token; each gets a phone-scoped capability and a revocable device credential instead.

When you need it

Use the relay

You want to chat with your agents from your phone while away from home, where your phone and the HQ are on different networks. Dash for iOS always uses this path.

Skip the relay

Your Android phone and the machine running Dash are on the same Wi-Fi. Just pair over the local network — no relay needed.

How it works

The relay is a reverse tunnel. Your HQ dials out to the relay (outbound connections pass through home routers and firewalls), and the relay forwards your phone’s requests back down that connection. TLS protects both network legs, while the hosted relay terminates each leg so it can route HTTP and WebSocket traffic. Your Dash sign-in identifies you, each HQ gets its own address, and every device you connect — Android by pairing, iOS by signing in — carries its own revocable credential. The HQ still enforces one phone-scoped capability for both the mobile API and chat; the administrative bearer remains on the HQ machine.

Set it up

1

Sign in to Dash

In Desktop, open Settings → Devices → Remote access and click Sign in to Dash. Your browser opens to the Dash sign-in page. Sign in, and the browser hands you back to Desktop automatically. You only do this once per machine.Your HQs belong to an organization rather than to you personally, so you can later share access with teammates. If the sign-in page asks you to create or pick an organization, choose one — the HQs you create are owned by whichever organization you’re signed in to.
2

Choose your HQ's address

Click Create HQ and pick a name for your HQ’s address — something short and memorable that you’ll recognise (for example, your initials or your machine’s name; any name shown here is just an example). As you type, Dash checks whether the name is free. The name becomes your HQ’s permanent address on the relay (<your-name>.<the relay domain>). Confirm, and Dash claims the address and restarts the HQ so it connects out. When it’s ready you’ll see HQ ready at followed by your address.
3

Connect your phone or tablet

Android: open Settings → Devices. With an HQ created, the QR code in the Pair Device section now carries your relay address and a per-device credential. Scan it with the Dash Android app — it connects through the relay from then on, wherever you are.iOS: open Dash on your iPhone or iPad and tap Sign In. Sign in with the same Dash account, then tap your HQ in the list — see Dash for iPhone and iPad for the full flow. There’s no QR code to scan.
Dash for iOS and Desktop share the HQ-authoritative conversation history, including running turns, replay, renames, and deletions. Android remains a legacy, non-resumable client in this release: its chat sessions stay private to that app until the separate Android conversation sync migration. Both apps get a phone-scoped capability and a revocable device credential, whether by QR pairing (Android) or account sign-in (iOS).
Your HQ’s address is permanent. Once you claim a name it belongs to this HQ for good — it’s never reassigned to anyone else, and it isn’t released even if you later remove the HQ. Choose a name you’re happy to keep. This is what lets your paired phones keep finding your HQ over time.
Every phone you pair gets its own credential, so you can pair as many devices as you like and manage them one at a time.

Manage your devices

Back on Settings → Devices, under Remote access, the Paired devices list shows every phone or tablet connected to your HQ, including any signed-in iPhone or iPad. To disconnect one — a device you’ve lost, sold, or no longer use — click Revoke next to it. That device can no longer reach your agents through the relay; your other devices keep working untouched.
A revoked device just needs to reconnect to come back, and gets a new credential either way. On Android, open Settings → Devices and scan a fresh Pair Device QR code. On iOS, open Settings on the phone and choose Disconnect & Forget, then sign back in and tap the HQ again in the picker — no QR code needed.

Signing out

Signing out of Dash on this machine stops new HQs and pairings from being created here. Your HQ keeps its stable address, so signing back in later picks up right where you left off.